A RAG feedback loop for unanswered questions
How to catch the questions your RAG app can't answer, group the repeats, and get each one to the person who maintains the documents.
Articles
When an AI assistant can't answer
Articles about the questions your chatbot or agent couldn't answer: how to notice them, group the repeats and get each one to the person who can fix the source. For step-by-step framework setup, see the guides.
What to do when your chatbot can't answer a question
Write a fallback reply that helps the user, then record the unanswered question so the person who maintains the bot's knowledge can add the answer.
An AI agent feedback loop with a human knowledge owner
Give an AI agent a way to report what it doesn't know, send each report to the person who owns that knowledge, and keep the agent from editing it.